Effective Date: April 12, 2025

At koeia.shop, your privacy is a priority. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our site.

1. What We Collect

We may collect the following types of information:

• Personal Information: Your name, shipping address, billing address, email, phone number, and payment details.

• Device Information: IP address, web browser, time zone, cookies, and how you interact with our site.

• Order Information: Details of your purchases, returns, and communication with us.

2. How We Use It

We use the info we collect to:

• Process and ship your orders

• Send order confirmations and shipping updates

• Communicate with you about your account or purchases

• Improve your shopping experience

• Send promotional emails (only if you opt in)

3. Sharing Your Info

We respect your privacy — we never sell your data.
We only share info with trusted third-party services like:

• Payment processors (e.g., Stripe, PayPal)

• Shipping companies

• Email and customer support platforms

These partners only use your info to help us serve you better.

4. Cookies & Tracking

We use cookies to:

• Keep your cart saved while you browse

• Understand how you interact with the site

• Offer a smoother and more personalized experience

You can disable cookies anytime through your browser settings.

5. Your Rights

Depending on where you live, you may have the right to:

• Access the info we have about you

• Correct or delete your data

• Opt out of marketing emails

• Request a copy of your stored info

Just email us at contact@support.koeia.shop to make a request.

6. Updates to This Policy

We may occasionally update this policy to reflect changes to our practices or the law. When we do, we’ll revise the "Effective Date" above.

7. Contact Us

Questions or concerns? We’re here for you:
📩 contact@support.koeia.shop